What I Tell Customers About the Subaru Love Encore Program – From Your Local Customer Relations Manager

Hi, I’m Adam Ingalls, Customer Relations Manager here at Hanania Subaru with over five years of experience helping Subaru owners in the Jacksonville area. Over the years, one of the most rewarding things I do is introduce new Subaru owners to the Subaru Love Encore program. It’s a unique part of the Subaru ownership experience, and I often find that many customers don’t fully realize just how much it adds value until we sit down together and explore it in detail.

If you’ve recently picked up a new Subaru or are considering one from our New Subaru Inventory, especially in nearby communities like Orange Park, Atlantic Beach, or Neptune Beach, this program is designed to make sure you get the absolute most out of your new vehicle’s advanced technology. If you want to reach me directly with questions, feel free to call us at (904) 906-1235, or better yet, stop by our dealership at 6400 Blanding Blvd, Jacksonville, FL 32244.

Let me walk you through what the Subaru Love Encore program is all about and why it’s a game changer for Subaru owners in Jacksonville and the surrounding areas like Ponte Vedra Beach and Middleburg.

When you drive off in your new Subaru, whether it’s a sporty model from our New Subaru Performance Inventory or a family-friendly SUV like the Ascent or Outback, you’re stepping into one of the most technologically sophisticated vehicles on the road. Subaru’s advanced systems like EyeSight® Driver Assist and STARLINK® Multimedia offer safety and convenience features that aren’t always intuitive right away.

That’s where the Love Encore program comes in. About two to eight weeks after your initial purchase, you’ll get a personalized “redelivery” visit from a Subaru Love Encore specialist. This visit isn’t just a repeat of the sales talk but a tailored session that focuses on your specific questions and needs after you’ve had some real-world driving experience. It’s a chance to master your vehicle’s features, from setting up Bluetooth connections to fine-tuning driver assist alerts.

This is particularly valuable for new Subaru drivers in communities like Yulee or Kingsland, where longer drives and varied terrain mean that your car’s systems can really shine, but only if you know how to use them properly. I often share with customers that this session helps turn every drive into a safer, more enjoyable experience because they feel confident and in control of their Subaru’s technology.

Another key component of the Love Encore program is Subaru’s commitment to giving back. During the visit, you’ll also get to choose a charitable gift on Subaru’s behalf, supporting causes that matter, such as the American Cancer Society or the Arbor Day Foundation. This partnership, known as Gifts for Good, means your new car purchase contributes positively to the community, a value I know resonates well with our Subaru owners in St. Marys and Jacksonville Beach who care deeply about local impact.

I want to emphasize that this program is completely complimentary, included as part of your new Subaru purchase. This benefit, combined with our Vehicle Lifetime Warranty at Hanania Subaru of Orange Park, which offers both a lifetime warranty and two years of maintenance free, makes owning a Subaru around Jacksonville and areas like Atlantic Beach and Middleburg genuinely rewarding.

It’s also worth noting that if you already have a Subaru but are considering an upgrade or a different model, we encourage you to check out our All Used Inventory and Certified Pre-Owned Inventory. And if you’re thinking about trading in your current vehicle, our easy-to-use tool to Get Trade Value can help you determine its worth right from home.

Now, when it comes to the specialists who conduct these Love Encore sessions, their expertise is truly something to appreciate. These professionals are trained extensively to understand Subaru’s unique tech ecosystem and customer needs. From my experience, having a dedicated specialist walk you through your vehicle’s EyeSight® adaptive cruise control or STARLINK® app integration makes a big difference. It’s not just about knowing what the buttons do but understanding how these systems can improve your safety and convenience every day.

In communities like Neptune Beach and Ponte Vedra Beach, where people often commute and take road trips, this personalized technology training helps prevent common frustrations and unlocks the full potential of your Subaru’s capabilities. I’ve seen customers leave the session with a much deeper appreciation for their vehicles and a clearer understanding of how to customize their settings for the best driving experience.

Another advantage of working with a Love Encore specialist is the post-purchase support they provide. Many Subaru owners find themselves with questions weeks after driving off the lot, especially as they start exploring features like the power rear gate memory or the MySubaru Connected Services app. The specialists don’t just deliver information; they tailor it to your driving habits and lifestyle. This proactive approach is something unique to Subaru and often mentioned by owners from Kingsland or Middleburg who appreciate feeling genuinely supported.

Of course, your Subaru ownership doesn’t stop once you understand your tech. Routine maintenance and genuine parts matter just as much to the longevity and performance of your vehicle. For any ongoing service requirements, I recommend booking time with our Subaru Service Center at 6400 Blanding Blvd. We handle everything from oil changes to complex repairs using Genuine Subaru Parts, ensuring your vehicle stays in top condition to keep you safe on roads around Jacksonville and beyond.

Scheduling your service is straightforward with our online option to Schedule your service appointment, making it easy to fit maintenance into your busy life in areas like Orange Park or Yulee.

When I share all these benefits with customers, especially those from communities like St. Marys or Jacksonville Beach, they often tell me how the Subaru Love Encore program makes them feel like part of the Subaru family rather than just a transaction. It’s a program that reflects Subaru’s genuine commitment to owners, safety, and community support—qualities that stand out in today’s automotive world.

Whether you’re interested in a rugged adventure-ready Forester from our New Forester Inventory or the stylish versatility of the New CrossTrek Inventory, this program adds an important layer of confidence to your purchase. It’s also a great way to ease any tech-related anxieties and ensure that your Subaru adapts to your lifestyle, not the other way around.

In closing, if you recently bought a Subaru or are thinking about joining the Subaru family, I highly recommend taking advantage of the Love Encore program. It’s a personalized, supportive experience that helps you become a true owner expert. And if you want to explore our range of vehicles or set up your next service appointment, don’t hesitate to reach out. We’re here to help all Subaru drivers from Jacksonville to Ponte Vedra Beach get the most from their vehicles.

Feel free to call us anytime at (904) 906-1235 or visit us at 6400 Blanding Blvd, Jacksonville, FL 32244. We’re looking forward to helping you discover exactly what your Subaru can do for you. © 2025 Hanania Subaru

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