Hanania Subaru of Orange Park

Frequently Asked Questions at Hanania Subaru of Orange Park in Jacksonville, FL

Answers to the questions we hear most at Hanania Subaru of Orange Park in Jacksonville, Florida. Pick a topic below, or call us at 904-777-1800.

Visiting the Dealership · Pricing and Fees · Lifetime Warranty and Maintenance · Shopping From Home · Trade-In and Financing · Used and Certified Pre-Owned · Service, Parts and Collision

Visiting the Dealership

Where is Hanania Subaru of Orange Park located?

We are at 6400 Blanding Blvd., Jacksonville, FL 32244, on Blanding Blvd. We welcome drivers from Orange Park, Middleburg, Green Cove Springs, St. Johns and St. Augustine. See our hours and directions before you visit.

What are your hours?

Sales is open Monday through Saturday from 9 AM to 8 PM and Sunday from noon to 6 PM. Service is open Monday through Friday from 7 AM to 7 PM and Saturday from 7 AM to 5 PM. Parts is open Monday through Friday from 7 AM to 7 PM and Saturday from 8 AM to 5 PM. Service and parts are closed on Sunday.

How do I reach sales, service or parts?

Call our main number, 904-777-1800, for sales, service or parts. You can also contact our team online and we will get back to you.

Do you have Spanish-speaking team members?

Yes. We have bilingual team members who can help you buy, lease or service your Subaru in Spanish. See our Español page for details.

More about us: About Hanania Subaru of Orange Park and customer reviews.

Pricing and Fees

Are dealer fees included in the prices on your website?

The advertised price on every listing already includes our $994 pre-delivery service fee and our $434 electronic registration filing fee. Sales tax, tag, title, registration and other government fees are not included. On a new Subaru we do not add a private tag agency fee or a mandatory add-on package.

Can I get a written quote before I visit?

Yes. Ask for a written, itemized quote on any vehicle and we will send it before you make the trip. Contact our team to request one. To see how our dealer-added fees compare with other local Subaru dealers, visit Dare to Compare.

How do I confirm a vehicle is still available?

Call us at 904-777-1800 with the stock number or VIN before you visit. We will confirm that the vehicle is available and tell you whether it is on the lot or in transit. There can be a short delay between a sale and a website update.

Does Subaru offer discounts for educators and the military?

Subaru's VIP programs may provide $500 off the purchase or lease of a new Subaru for eligible PreK-12 educators and for eligible active-duty, reserve, retired and recently separated military members. Eligibility is verified through ID.me. See the Educator Program and Military Program pages.

Shop our new Subaru inventory or used inventory.

Lifetime Warranty and Maintenance

What is the Vehicle Lifetime Warranty?

It is a complimentary lifetime powertrain warranty on qualifying new Subarus with 0 to 5,000 miles at delivery. It covers engine, transmission and drive axle components for the original owner, with a $250 deductible per covered repair. Electric vehicles and some other vehicles are excluded. See the full Lifetime Warranty terms.

Which vehicles qualify for the Lifetime Warranty?

New Subarus with 0 to 5,000 miles at delivery qualify, for the original owner. Electric vehicles such as the Solterra are excluded, along with commercial-use vehicles, modified vehicles and some specialty or performance models. Ask us to confirm eligibility on the vehicle you are considering, and review the full Lifetime Warranty terms.

Is the Lifetime Warranty transferable?

No. The Vehicle Lifetime Warranty covers the original owner only and does not transfer to the next owner.

Do I have to service my Subaru here to keep the Lifetime Warranty valid?

No. You can have your Subaru serviced at any ASE-certified repair facility. To keep the warranty valid, complete the factory-recommended services at the factory-recommended intervals. We would love to do that work for you here.

Do new Subarus come with complimentary maintenance?

Yes. A new Subaru purchased or leased here comes with 3 years of complimentary maintenance: 6 oil changes at 6,000-mile intervals and 6 tire rotations, based on 12,000 miles of driving per year. The work is performed here at Hanania Subaru of Orange Park. Ask us for complete terms.

Does the Lifetime Warranty cover used or Certified Pre-Owned vehicles?

No. The Vehicle Lifetime Warranty applies to qualifying new Subarus only. Subaru Certified Pre-Owned vehicles carry their own factory-backed powertrain coverage, and our finance team can explain the protection plans available for other used vehicles.

Read the full Lifetime Warranty terms.

Shopping From Home

Can I shop from home?

Yes. With Shop From Home we bring the test drive to your home or workplace, and delivery of a purchased vehicle is complimentary, both within 50 miles of the dealership. For Florida purchases the paperwork can be completed electronically.

Can I complete the paperwork remotely?

For Florida purchases, all of the paperwork can be completed electronically. For Georgia purchases, one form needs a hand signature, which we handle at delivery. The rest is electronic.

How do I know if I am within 50 miles?

Send us your preferred test-drive or delivery location through the contact form and mention Shop From Home. We will confirm whether it is inside our 50-mile area before we schedule anything.

See how Shop From Home works.

Trade-In and Financing

Can I value my trade and apply for financing online?

Yes. Use Value Your Trade to send us your vehicle details, and complete the four-step pre-approval application to see your financing options before you visit. Our team will contact you to go over both.

Can I get financed with less-than-perfect credit?

You can apply. We work with local and national lenders and with a wide range of credit situations, including shoppers who are rebuilding credit. Approval, rates and terms depend on the lender and your credit.

Can I estimate my monthly payment before I visit?

Yes. Use our payment calculator to estimate a payment, or try What's My Buying Power. Your actual payment depends on the vehicle, your down payment, your trade and the lender's approved terms.

Is there a program for recent college graduates?

Yes. Recent and soon-to-be graduates can apply to finance or lease a new Subaru under the College Grad Program, even with limited credit history. See the College Grad Program page and contact us for eligibility.

More financing answers are on our finance page.

Used and Certified Pre-Owned

Do you only sell used Subarus?

No. Along with used Subarus and Subaru Certified Pre-Owned vehicles, we carry used vehicles from a range of other makes and models. Use the filters on this page to narrow the list by make, model, price or body style.

What is the difference between used and Subaru Certified Pre-Owned?

A Subaru Certified Pre-Owned vehicle has passed a 152-point inspection and includes factory-backed 7-year/100,000-mile powertrain coverage with a $0 deductible, 24/7 roadside assistance and a CARFAX Vehicle History Report. See our Certified Pre-Owned Subaru inventory.

What else is included with a Certified Pre-Owned Subaru?

24/7 roadside assistance, a CARFAX Vehicle History Report, a SiriusXM 3-month trial subscription, a one-year trial of the MySubaru Safety Package, and a $500 Owner Loyalty Coupon toward the purchase or lease of your next new Subaru.

Do you have used cars under $15,000?

Selection changes daily. See our vehicles under $15k page for what is in stock right now.

Browse used inventory or Certified Pre-Owned Subaru inventory.

Service, Parts and Collision

Do I need an appointment for Subaru service?

Not for basic maintenance. Walk-in service is welcome during service hours. For other work, or if you prefer a set time, schedule service online or call us at 904-777-1800.

What are the service and parts hours?

Service is open Monday through Friday from 7 AM to 7 PM and Saturday from 7 AM to 5 PM. Parts is open Monday through Friday from 7 AM to 7 PM and Saturday from 8 AM to 5 PM. Both departments are closed on Sunday.

What does Subaru Express Service cover?

Express Service handles oil changes, tire rotations, a multi-point inspection and minor maintenance such as air filters, wiper blades, batteries and bulbs. No appointment is needed. See Subaru Express Service.

Can you pick up my vehicle for service?

Yes. Hanania To You brings vehicle service to your doorstep. Call 904-861-1975 to schedule your pickup.

Where can I find service offers?

Visit our service and parts specials page. Review the terms, eligibility and expiration date for the offer you would like to use.

Can I order Subaru parts online?

Yes. Send us your request through the Order Parts form and our parts team will contact you, or call us at 904-777-1800.

Do you have a collision center?

Yes. The Hanania Subaru of Orange Park Collision Center is a Subaru Certified Collision Center at 6400 Blanding Blvd. Call 904-777-1800 for an estimate, or see our collision center page.

You can schedule service online any time.

Call Us Now904-777-1800